vs.
SELECTED WORK04
The thinking. The doing. The impact.

Cases 01–03 are illustrative with sample metrics · Case 04 is a real project

RESEARCH CONSULTINGCASE 01 / 04

From fragmented research to a launch-ready roadmap.

Aligning research, stakeholders, and delivery around one actionable program.

Consumer insightsCross-functional deliveryProgram strategy
Illustrative research workspace with insight reports and a delivery planning deskFROM INSIGHT TO EXECUTION
30%shorter delivery cycle
6markets aligned
ILLUSTRATIVE
OUTCOMES

THE CHALLENGE

Disconnected market studies and competing stakeholder priorities were slowing down a product launch decision.

MY ROLE

Senior Project Manager · End-to-end program ownership

WHAT I DID

Unified research workstreams, established decision gates, and translated insight into an owned, sequenced delivery roadmap.

THE OUTCOME

Illustrative result: a 30% shorter delivery cycle and a single launch roadmap across 6 markets.

Go deeper into the approach

Draft narrative — for review, not an account of verified work.

  • Defined the brief, success criteria, and delivery dependencies with research and client teams.
  • Introduced a shared risk register and weekly decision forum to resolve blockers early.
  • Paired each research finding with an action, owner, and milestone for the final handover.
“Research is only useful when someone can act on it.”
RESEARCH → ACTION → IMPACT
CLIENT & AGENCY DELIVERYCASE 02 / 04

One client mandate. Multiple teams. A single direction.

Bringing strategy, research, and creative delivery into the same operating rhythm.

Client leadershipIntegrated programsStakeholder alignment
STRATEGY
RESEARCH
DELIVERY
ONE PROGRAM. SHARED OWNERSHIP.
95%milestones met on time
4teams coordinated
ILLUSTRATIVE
OUTCOMES

THE CHALLENGE

An integrated client program had overlapping briefs, unclear accountability, and delivery dates moving in different directions.

MY ROLE

Program Lead · Client interface and delivery coordination

WHAT I DID

Created one delivery plan, clarified team ownership, and made scope, risks, and decisions visible to the client.

THE OUTCOME

Illustrative result: 95% of milestones met on time across 4 delivery teams.

Go deeper into the approach

Draft narrative — for review, not an account of verified work.

  • Reconciled the brief with capacity and agreed a realistic critical path.
  • Set up a change-control process that made trade-offs explicit before work began.
  • Led client updates around decisions and outcomes rather than activity reports.
“Clear ownership turns a collection of teams into a program.”
RESEARCH → ACTION → IMPACT
IN-HOUSE PROGRAM MANAGEMENTCASE 03 / 04

Turning delivery firefighting into a repeatable system.

Building the operating structure that lets teams focus on work that matters.

Operating modelsProcess improvementDelivery governance
INTAKE
ALIGN
SHIP
LESS FRICTION. MORE FORWARD MOTION.
25%less coordination overhead
3workstreams connected
ILLUSTRATIVE
OUTCOMES

THE CHALLENGE

A growing research function relied on manual updates and inconsistent handovers, creating avoidable delivery friction.

MY ROLE

Senior Project Manager · Operating model and governance

WHAT I DID

Standardised intake, simplified reporting, and introduced lightweight governance across the program lifecycle.

THE OUTCOME

Illustrative result: 25% less coordination overhead across 3 connected workstreams.

Go deeper into the approach

Draft narrative — for review, not an account of verified work.

  • Mapped handover bottlenecks and removed duplicated approvals.
  • Introduced a single intake brief and a consistent definition of delivery readiness.
  • Established a shared view of capacity, priorities, and escalation paths.
“Good systems create room for better thinking.”
RESEARCH → ACTION → IMPACT
RESEARCH AUTOMATIONCASE 04 / 04

Automated Verbatim Quality Checker.

A pattern-detection system I built to flag gibberish, non-answers, and copy-pasted text in open-ended survey responses.

Excel VBA & regexData qualityResearch operations

HOW IT FLOWS

  1. 01Raw verbatims collected
  2. 02Pattern detection rules applied
  3. 03Entries flagged for review
  4. 04Clean dataset passed to analysts
60%+less manual QC time
5flag categories
REAL
OUTCOMES
Go deeper into the approach

THE CHALLENGE

Open-ended survey verbatims needed slow, inconsistent manual review to catch gibberish, blank answers, and text copy-pasted from AI tools or search engines.

MY ROLE

Senior Project Manager · Identified the bottleneck and designed and built the solution myself

WHAT I DID

Built a configurable pattern-detection system in Excel using VBA and regex, with detection rules adjustable per project to match each client's quality criteria.

THE OUTCOME

Reduced manual verbatim-checking time by over 60% and improved consistency in what counted as a flagged response across projects and analysts.

  • Flags gibberish and keyboard-mash text, blank or placeholder answers, and repeated-character spam.
  • Detects signs of copied or AI-generated content such as unusual length or list-like formatting.
  • Frees analyst capacity for interpretation instead of manual data cleaning.
“The best fix for a recurring bottleneck is one you can own.”
Watch demoRead case study
RESEARCH → ACTION → IMPACT
Different challenges. The same ownership.Selected case study 1 of 4

ONE SKILLSET. DIFFERENT CONTEXTS.

How I show up.

The role may change.
The commitment to delivery doesn’t.

01

Research consulting

Translate complex research into clear decisions and deliverable programs.

  • Research-to-action translation
  • Client & stakeholder alignment
  • Multi-market delivery
02

Agency leadership

Connect the brief, the people, and the work. Keep client ambition grounded in delivery.

  • Integrated program leadership
  • Scope & resource orchestration
  • Client relationship ownership
03

In-house programs

Bring structure to ambiguity, with the right rhythm to move work forward.

  • Cross-functional alignment
  • Delivery governance & risk
  • Repeatable operating models

LET’S START WITH A CONVERSATION

Your next program.
My full ownership.

Looking for someone who connects the dots — and delivers? Let’s discuss where I can make a difference.

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